This Administration Web Server is available for technical support team that provide day-to-day operation, maintenance and fault finding for the servers, and service. This is accomplished through access to the following sections:
From this section you can visualize the status of the diferent hosts and modules in your system.
At the top of the page, the global status is shown, by the signal "Ok"
if everything is runing and responding, in case a problem with one or more modules occurs, the signal
"Not Ok" will be shown. In general, when the status of a process or module is
ok, it will be displayed in green,
otherwise it will be displayed in red
The table of Host Status shows the status of every server in the system, indicating its IP address,
its status, the CPU usage in percentage of that server, the amount of memory used in percentage by that host,
and the process in charge of monitoring that host.
You can click in the Host's IP address in order to display a pop-up window indicating its application status
At the page bottom the Modules Status table is found, in this table every module in your system is shown
with its status and the module group it belongs to, additionally the PID number, the CPU amount and the
duration of the module is displayed, finally the process monitor in charge of that module is indicated in the last column.
As well as in the Host status table, if you click in the Module name a pop-up window with the application status will appear.
The processes control section displays the status and actions of all hosts, for each one a table
is displayed containing the module runing in that host, the module group that module belongs to,
its current status.
Additionally, you can perform some actions with the modules, such as suspend the service, restart it,
or reset the time out counter in case the process goes into exhausted mode,
you can also reload the module's local or global configuration, or set the module in debug mode.
The Events Monitor shows all the event messages of the system, in this section you can enter a query, and choose any filter combination such as Interface types, Processes instances, message types (Critical,Error,Warning,Info,Debug), one or more specific message ids, the name of a given routine. Additionally, a date range must be supplied in order to perform the query. Once the query is entered, the resulting records will be displayed in a table, depending of the message type displayed, the rows may change its color.
In this section the user is able to edit the configuration files (.conf) of the system, first of all,
a configuration file must be selected, immediately a hierarchy tree will be displayed with the
keys contained in that file.
There are three different kinds of keys, Key-Values which contains a single value,
Key-Listswhich contains a list of values and Nodes wich are branches of the tree and
can contain other nodes, list values (key-list) or simple values (key-value).
In this screen you can add, remove or create any of the elements previously described, however, note that
the manual edition of this configuration files is not recommended since a wrong configuration may cause
a malfunction in the system.
The different urls are organized by categories, each url can belong or not belong to any number
of categories, also user categories can be added or deleted from the initial list. By selecting a
user category you can edit or export the url list of that category.
In the EditImport section, you can view, add, delete and modify URLs from user defined category lists.
It's possible to indicate an entire site appending an asterisk "*" at the end of the path;
for example: http://www.site.com/* it is also possible to
specify a part of a given site typing for example, http://www.site.com/part/*.
To include many URLs at the same time, each one should be in a different line.
You can also enter one or multiple URLs to be added to lists.
If you write more than one, you have to write them into separated lines ("Enter" required ).
In order to search the categories an URL belongs to, just add the URL to search in the text box of the
Search categories an URL belongs to section and push the search button, in this way you'll be able
to see the categories that URL belongs and not belongs to.
The Events Reporter shows all the internal messages of the system, you can make querys grouping
the elements by error level, message id, module, function or message, you can alternatively make a second grouping
by a different element, another filtering option is in the "only if" section, here you filter data to only messages
that a given error level, id Message, module, function and/or message. As with the other reporters a date range
is required in order to make a query.
The events reporter, can show data computed in totals or percentage, clasify the results descending and
display the result set in a bar graphics or a table, you can also, restrict the number of records to show
by selecting an amount in the "Number of records to show" combo box.
The Services Reporter interface is very similar to the Events Reporter, the main diference is that here, you choose from two different types of reports, Web and Mails, depending on the report type you choose, the grouping and filtering option values change, for example, by choosing a Web Report, it can be grouped by hours,days, category, source ip, username, uri, filetype and user groups, while by choosing a Mail Report the grouping can be made by domain, sender and username.
From the Licence Reporter section, you can display a Report of maximun number of acceses per day
in a time period of 10 minutes, the resulting query is shown in a table with Date,Period and Requests x second
columns and a Total Period Average footer.
In order to make a query, you must choose between a date range, it can be de current day, yesterday, the last
week, the last month or set a manual date of your chose.
In the Clients section you can add, edit and delete information about the different types of clients and users that access your system. There are three different sections inside clients: Services, Managers and Client Profile Edition, and in every section there are two auxiliary windows made to help navigate through and find the clients, in the first auxiliary window you can search a client by typing its name or part of it, and it will display a list with all the clients that match that criteria, the second one helps to locate a client by typing its client id (14 digits), its user id, for managers or by entering the client e-mail.
Here you can type a client id in order to see all the information related to that client, you can
also create a new client, by providing its service, and asigning an id to the new client, in order to
perform this operation, it is also requested the id and password of a manager.
Once you created or displayed the info of a client, a series of options will be displayed where you
can delete the client, however note that this operation will permanently delete the client and cannot
be undone.
The Client services are also displayed in a table, with the name of the service, the maximum number of
units and the state, here you can delete any service or add a new one for that client.
In this section you can perform any action on the managers of your system, you can add a new manager and delete an existing manager. This section works in the same way that Services does, for further references, please see the Services section.
This section works in a very similar way to Services, you can search for a client and display its information, however, once you refresh a client's info, you also select a configuration file where you can manually add keys and values in order to configure the client's profile, please note that the manual edition of this configuration files is not recommended since a wrong configuration may cause a malfunction in the system.
In the CallCenter section you can watch information about the different clients.
There are two auxiliary windows made to help navigate through and find the clients,
in the first auxiliary window you can search a client by typing
its name or part of it, and it will display a list with all the clients that match that criteria,
the second one helps to locate a client by typing its client id (14 digits), its user id, for managers
or by entering the client e-mail.
Once you've selected a client, its data will be displayed, this includes the administrative number
the client's user manager id and the services that client has conctracted as well as the number of
active accounts.
All the client's accounts will be listed indicating the service, account and mailbox of
every item.
Here you can add a new administrator, by providing its service, and asigning an id, and password.
You can also delete existing admin or change its status. The current administrator information
is displayed in a table indicating its name and the type of manager it is
In the scheduler actions edition, first of all, you must select one of the modules available
in the combo box, then a list of that module's task will be displayed, with an extra option to add a
new one (new).
Every task has a frequency of execution, this can be determinated in seconds, minutes, hours,
days, weeks, months and years.
You are also able to add many date ranges when you want the task to be executed, another option is to
enter the days of the week when the task is ment to be performed or the days of the month when the
task will execute.
Finally, there are two types of tasks that can be selected, the fisrt is a predefined function, such
as Consolidation, or a Configuration Reload. The second option is to enter a script which will execute
in the programmed date.
The Backups Management allows the user to execute system backups, restore the information stored in a backup file, and manage the different backups stored.Stored backups are listed in the left side of the window alongside with its corresponding creation date.By choosing any list elements the user is able to retrieve that backup Information pushing the button "Get Backup Info". By pushing the button "Get Backup Type" a pop-up window opens with the corresponding type of the selected item, there are six different kinds of backups a user can perform, this are: